Terms & Conditions

Terms of Service

Last Updated: October 9, 2025

Welcome to sjurd.com, the official online fashion store operated by SJURD LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) explain the rules for using our website and purchasing apparel or accessories. By accessing or shopping on our Website, you agree to these Terms in full.

1. Eligibility

• You must be at least 18 years old or have the consent of a parent or legal guardian.
• You agree to comply with these Terms and all applicable U.S. laws when using our Website.

2. Account Registration & Security

When creating an account on sjurd.com:

• Provide accurate, complete, and up-to-date information.
• Keep your password secure and confidential.
• You are responsible for all actions taken under your account. If you suspect unauthorized use, contact us immediately at support@sjurd.com.

3. Products & Orders

• All products, including gowns and accessories, are subject to availability.
• We strive for accurate product descriptions, photos, and sizing guides, though color or texture may vary slightly by device display.
• We reserve the right to cancel orders due to stock shortages, pricing errors, or suspected fraud.

4. Pricing & Payment

• All prices are listed in USD and may include applicable taxes.
• Accepted payment methods include major credit/debit cards and PayPal.
• By checking out, you authorize SJURD LLC to charge your selected payment method for the order total, including taxes and shipping fees.

5. Shipping & Delivery

We aim to make every shopping experience effortless and reliable.

• Orders are processed within 1–2 business days after payment confirmation.
• Delivery times vary based on your location and chosen shipping option.
• Shipping costs are shown at checkout.
• SJURD LLC is not liable for carrier delays, customs issues, or events beyond our control.

6. Return & Refund Policy

We want you to shop with confidence. Our policy includes:

• 30-Day Return Window: Eligible returns must be made within 30 days of delivery.
• Condition: Items must be unworn, unwashed, and in original packaging with all tags attached.
• Refund Method: Refunds are processed within 14 business days of approval to your original payment method.
• Return Shipping: Customers pay for return shipping unless the item is defective or incorrect.
• Exchanges: Offered for defective or wrong-size items only.

7. Intellectual Property

All website content — including designs, images, logos, and text — is owned by SJURD LLC and protected under U.S. copyright and trademark law.
You may not copy, modify, or reuse any content without written consent.

8. Limitation of Liability

SJURD LLC is not responsible for indirect or consequential damages, including lost profits or misuse of products.
Our total liability for any claim is limited to the amount paid for the product in question.

9. Electronic Communications

By placing an order or providing your email, you consent to receive electronic communications such as order confirmations, shipping updates, and marketing emails.
You may unsubscribe from promotional messages anytime.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, United States.

11. Dispute Resolution

We always aim to resolve issues directly and respectfully.
If a dispute cannot be resolved informally, it will be settled through binding arbitration under the American Arbitration Association.
By agreeing to these Terms, you waive rights to class action and jury trials.

12. Modifications

We may update these Terms from time to time. Any updates will take effect immediately upon posting, with a revised “Last Updated” date.
Continued use of our Website indicates acceptance of the latest version.

13. Contact Information

• Company: SJURD LLC
• Address: 609 NE 149th Way, Vancouver, WA 98685, United States
• Website: sjurd.com
• Email: support@sjurd.com
• Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

Thank you for trusting SJURD — your destination for elegance, craftsmanship, and modern design.